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Direct Walkin for Technical Support Associate. Dell drives direct walkin for 2015/2016/2017 B.E/B.Tech/MCA/M.Sc pass outs for Technical Support Associate in Gurgaon Location.
Great Job Openings for Freshers candidates to start their career with Dell as “Technical Support Associate”.
Must be responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
Should perform diagnosis & resolving of the hardware problems and troubleshooting.
Should possess good communication skills.
- Company Name Dell
- Company Profile Since 1984, Dell has assumed a discriminating part in empowering more moderate and available innovation around the globe. At this very moment to-end figuring arrangements organization, Dell keeps on changing registering and give top notch arrangements that engage individuals to accomplish all the more everywhere throughout the world. We serve clients going from the world’s biggest organizations and open segment associations, to little and medium organizations, and individual shoppers.
* Must be responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
* Should perform diagnosis & resolving of the hardware problems and troubleshooting.
* Must verify warranty entitlement and determines appropriate action.
* Should apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
* Should document problems in the support solution database for diagnostics and solution implementation.
* Must provide basic remote deployment, maintenance and consulting services.
* Should be open to work in rotational / night shifts in a 24 by 7 environment.
* Should have an excellent communication skills.
* Must have both side transport facility available.
* Should facilitate customer order fulfillment.
* Should be able to advise/educate customers within procedural guidelines to ensure a complete solution.
* Should provide direct service advice and guidance to customers.
* Should identify, research and provide input on unique or recurring customer problems.
* Must remain knowledgeable of Dells product line, current industry products and technologies.
- Job Role Technical Support Associate
* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
* Should have an aggregate of 60% through out academics
- Experience 0 - 0 Years
- Job Location Gurgaon
- Year of Passouts 2015 | 2016 | 2017 |
- Salary 18500 - 21299
- Qualification M.C.A. | B.E. | B.Tech. | M.Sc. |
- Gender All
- Interview Details
Technical and HR Interview
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- Interview Date 13-06-2017 - 13-06-2017
- Interview Time 11:00 - 14:00
How To Apply
Dell International Services,
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon – 122002.
- Interview Location Gurgaon