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Customer Service Associate
Amazon – hiring fresh BE/ BTech/ MCA graduates with very good communication for Customer Service Associate positions in Pune. Candidates who are interested for Customer Service Associate positions, apply immediately and candidates will be called for the direct interview
- Company Name Amazon Inc
- Company Profile Amazon.com, Inc. (Amazon.com), incorporated on May 28, 1996, serves consumers through its retail websites and focus on selection, price, and convenience. The Company offers programs that enables sellers to sell their products on its Websites and their own branded Websites and to full fill orders through them , and programs that allow authors, musicians, film makers, application developers, and others to publish and sell content. The Company operates in two segments: North America and International.
* Should have excellent communication skills (written and verbal)
* Must have ability to communicate correctly and clearly with all customers
* Should have excellent documentation skills
* Must have good comprehension skills ability to clearly understand and state the issues customers present
* Should have ability to concentrate follow customers issues without distraction to resolution
* Should have good composition skills ability to compose a grammatically correct, concise, and accurate written response
* Must work successfully in a team environment as well as independently.
* Should have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
* Must have ability to empathize with and prioritize customer needs.
* Should be able to demonstrate interpersonal skills with a diverse customer base.
* Must demonstrate conflict resolution, negotiation, and de-escalation skills.
* Should demonstrate ownership to resolve challenging customer issues, escalating when necessary.
* Must have ability to determine customer needs and provide appropriate solutions.
* Should maintain regular and reliable attendance, including the daily schedule as assigned.
* Must be flexible with the working schedule; may be expected to work weekends, holidays and events.
- Job Role Customer Service Associate
* Candidate should be BE/B Tech/MCA from a recognised university.
* Candidate should have an aggregate of 60% through out academics
- Experience 0 - 0 Years
- Job Location Pune
- Year of Passouts 2015 | 2016 | 2017 |
- Salary 23000 -
- Qualification M.C.A. | B.E. | B.Tech. | M.Sc. |
- Gender All
- Interview Details
* Written test / Online test.
* Group Discussion
* HR interview.
- Interview Date 29-03-2017 - 01-04-2017
- Interview Time 10:00 - 14:00
How To Apply
Amazon Development Centre India Pvt. Ltd,
Trion IT Park, Survey No: 35,
7 Ahmednagar Road, Village Vadgoan Sheri,
Taluka Haveli,, PUNE,
Maharashtra – 411014,
- Interview Location Pune